Privacy Policy

This privacy policy describes how Barrett Henry / RE/MAX Collective ("we," "us," or "our") collects, uses, and protects personal information submitted through firsttimehomebuyertb.com (the "Site").

Information We Collect

When you use our forms or contact us, we may collect:

• Name
• Email address
• Phone number
• Message content or inquiry details
• Eligibility information you voluntarily provide (credit score range, income range, county, employment status)

We also automatically collect:

• IP address and browser type (via analytics)
• Pages visited and interaction data
• Referring URL

How We Use Your Information

• To respond to your inquiry and provide real estate assistance
• To send you the requested guide or resource
• To follow up on your eligibility check results
• To improve our website and services
• To comply with legal obligations

We do NOT sell your personal information. We do not send unsolicited marketing emails beyond an initial follow-up related to your inquiry.

Third-Party Services

We use the following third-party services to operate this site:

• Supabase — Secure database for storing form submissions. Data hosted in the United States.
• Resend — Email delivery for sending you requested resources and confirmation emails.
• Follow Up Boss (CRM) — Customer relationship management to track and respond to inquiries.
• Cloudflare Turnstile — Bot protection on forms. No personal data stored by Cloudflare for this purpose.
• Google Analytics (GA4) — Anonymous site usage analytics. No personally identifiable information is sent to Google.
• Microsoft Clarity — Session recording and heatmaps for UX improvement. Personal form inputs are masked.
• Vercel — Website hosting and performance monitoring.

Data Protection

All form data is transmitted over HTTPS (encrypted in transit). Our database provider (Supabase) encrypts data at rest. Access to personal information is limited to Barrett Henry and authorized team members.

Cookies

This site uses cookies for analytics (Google Analytics, Microsoft Clarity) and functionality (Cloudflare Turnstile verification). You can disable cookies in your browser settings, though some features may not work properly.

Your Rights

You may request at any time to:

• View the personal data we hold about you
• Correct inaccurate information
• Delete your data from our systems
• Opt out of any follow-up communication

To exercise these rights, contact us using the information below.

Contact

For privacy-related questions or requests:

• Barrett Henry, REALTOR® & Broker Associate
• RE/MAX Collective
• Email: barrett@nowtb.com
• Phone: (813) 733-7907

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.